Privacy Policy

Al Manahil Foundation is committed to protecting any personal information that you may provide to us. Further, we recognise the importance of informing you how we treat information about you that we may receive from use of this website, as well as data collected elsewhere. Al Manahil Foundation does not sell or lease personal information about you to any third-parties or for any use. Al Manahil Foundation will provide a copy of all information we hold about you if you direct us to do so.

What information do we collect about you?

The information we collect about you will only be relevant to the type of interaction we have with you. For example, if you have donated with us, we may collect your name, home address, email address and payment details. Sensitive data is only collected when there is a clear reason. For example, we may need to know the status of your health if you have registered for a physically demanding fundraising event. In all other cases we do not collect or hold such data.

How We Use Your Information

The information we collect is used to ensure you receive the best service possible from us. Your data can be used in a variety of ways, for example:

  • Processing your donations
  • Provide you with the services or information you require, such as the MyMH donor portal or donation feedback
  • Updates on appeals, events and project feedback
  • Processing Gift Aid
  • Confirmation of donations and event registrations
  • To deal with queries and requests you make
  • To personalise the service we provide you
  • To improve our website, services and projects

Information Sharing

We may share your information with:

  1. Email and text message service providers if you have allowed us to contact you via those means
  2. Payment processing providers if you have made a credit or debit transaction online, via the phone, post or in person
  3. Law enforcement agencies if we receive a valid request
  4. Due diligence checks to ensure no one is using our services for criminal activities
  5. Websites and software providers for the purposes of providing you the services you require, as well as improving our service in general

Data Security

We implement appropriate security measures to protect your information. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

Your Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at ++8801886 576775 This Privacy Policy was last updated on 29-08-2024

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